What Unified Communications Encompasses

Here is a list of the most common things Unified Communications provides:

• Unified messaging and multimedia services
• This includes voice communication in all its forms, voicemail, email, fax and other types of multimedia elements like pictures, animations, video etc.
• Real-time communications
• Real-time systems involve getting immediate processing and response after input. Examples are conferencing, call screening, instant messaging, paging etc.
• Data services
• This includes information delivery like web data, online services etc.
• Transactions
• This covers transactions made online, through the web or otherwise, like e-commerce, enterprise applications, online banking etc.