Theory is good. Practice is better.

Avaya aims to keep business partners continuously at the state of the art in intelligent communications at all times, or bring them up to it. This is a basic requirement when it comes to ensuring individual, goal-oriented solutions to suit each business – or finding them.

To ensure this happens, Avaya is permanently developing tailor-made learning media and training. As an Avaya Business Partner, this means you benefit from the solution selling process we have designed, based on a model successful worldwide. And Avaya also uses this solution approach for your sales staff on our product and application training.

Avaya University also runs precisely tailored courses to qualify people for products and solutions. The focus here is on product development, technical training for sales, design, implementation and maintenance through to certification.

Maximum professionalism, maximum efficiency.

To maximise efficiency, Avaya University has developed the Blended Learning System, a combination of e-learning for self-training and a teaching mode for presence training. Here you can attend certification programmes and obtain product authorisation. Which in turn are the main components to achieving partner status. This also provides the basis for ordering our solutions and using our extensive support facilities.