Unified Communications

Without unified communications, disparate voice, video, data, and mobility applications are not as effective as they could be. The result is information overload and misdirected communications that delay decisions, slow down processes, and reduce productivity.

Cisco Unified Communications Streamlines Communications

Cisco Unified Communications integrates applications to create a unified workspace that clears communications roadblocks by empowering people to choose when, how, where and with whom they wish to communicate. Cisco Unified Communications also:

Ensures that information reaches recipients quickly: Through the most appropriate medium, no matter where they may be working or what device they may be using. This results in more efficient decision-making, and cost savings through personal productivity improvements.
Helps organisations align communications more closely with business processes: By integrating unified communications functionality directly into business processes such as enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM), companies can transform processes and build bottom line benefits that are an order of magnitude greater than personal productivity improvements alone.

Be Productive Everywhere

Cisco Unified Communications uses the network as a platform for integrating communications with business processes. It drives business productivity and profitability with:

Instant connections: IP phones, unified clients, soft phones, and mobile unified communications give employees access to services everywhere there is a network connection.
More effective communications: Tools such as instant messaging, presence, mobility, preference, and unified messaging streamline communications and allow users to choose how, when, and where they can be reached.
On-demand collaborations: User-controlled audio, Web and video conferencing are integrated into Outlook calendar..This integration eliminates communication bottlenecks and facilitates collaboration across every workspace.

Integrated Applications for Ease of Use

Migrating to a unified communications system improves competitiveness while providing a substantial return on investment (ROI) and reduced total cost of ownership (TCO.) Cisco Unified Communications uses the pervasive reach of an intelligent network to align communications with business processes. As a result, employees can:

Access information easily: Your team can connect in many different ways, whether they're at their desks, in conference rooms, airports, warehouses, or in vehicles.
Reach mobile colleagues and key decision-makers quickly: Being able to see which colleagues are available means that employees can reach the right resource the first time.
Communicate spontaneously: Communication applications are integrated with collaboration systems to enable point-and-click data, voice, and video conferencing sessions that use advanced collaboration tools like white boards and application sharing, all from a single, Web-based interface.

Discover a solution that is designed for your organisation:

Up to 64 Users: Unified Communications 500 Series

Up to 250 Users: Unified Communications Manager Express

Up to 500 Users: Unified Communications Manager Business Edition

>Learn more about Small Business Voice Solutions & phones